{"id":33179,"date":"2024-01-30T16:05:04","date_gmt":"2024-01-30T15:05:04","guid":{"rendered":"https:\/\/www.gesi.de\/support\/"},"modified":"2026-01-07T13:25:37","modified_gmt":"2026-01-07T12:25:37","slug":"support","status":"publish","type":"page","link":"https:\/\/www.gesi.de\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"33179\" class=\"elementor elementor-33179 elementor-799\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f2d2559 elementor-repeater-item-ang_container_padding_3 e-flex e-con-boxed sk-none elementor-repeater-item-none elementor-repeater-item-none_hover e-con e-parent\" data-id=\"f2d2559\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ang_container_spacing_size&quot;:&quot;ang_container_padding_3&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8c2fa4b e-con-full elementor-repeater-item-none elementor-repeater-item-none_hover e-flex elementor-repeater-item-default_padding e-con e-child\" data-id=\"8c2fa4b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ang_container_spacing_size&quot;:&quot;default_padding&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-008fb06 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-heading\" data-id=\"008fb06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">GeSi\u00b3 Support<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f4197c0 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-heading\" data-id=\"f4197c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">How can we help you?<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc24e85 elementor-hidden-desktop external_elementor-repeater-item-none_external elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-image\" data-id=\"cc24e85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.gesi.de\/wp-content\/uploads\/2025\/10\/Holger-Kirch.png\" class=\"attachment-large size-large wp-image-44448\" alt=\"Support \/ Produktschulungen Holger Kirch\" srcset=\"https:\/\/www.gesi.de\/wp-content\/uploads\/2025\/10\/Holger-Kirch.png 500w, https:\/\/www.gesi.de\/wp-content\/uploads\/2025\/10\/Holger-Kirch-300x300.png 300w, https:\/\/www.gesi.de\/wp-content\/uploads\/2025\/10\/Holger-Kirch-150x150.png 150w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0a6c113 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-text-editor\" data-id=\"0a6c113\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Do you have any further questions about your GeSi software or do you need additional help?<br \/>\nOur colleagues from the support team will be happy to help you.<br \/>\nSimply leave us your request and we will get back to you.  <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6269ca9 e-con-full elementor-repeater-item-none elementor-repeater-item-none_hover e-flex elementor-repeater-item-default_padding e-con e-child\" data-id=\"6269ca9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ang_container_spacing_size&quot;:&quot;default_padding&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-985744f elementor-repeater-item-none elementor-repeater-item-none_hover elementor-hidden-tablet elementor-hidden-mobile e-con-full e-flex elementor-repeater-item-default_padding e-con e-child\" data-id=\"985744f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ang_container_spacing_size&quot;:&quot;default_padding&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a0b266a external_elementor-repeater-item-none_external elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-image\" data-id=\"a0b266a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"500\" src=\"https:\/\/www.gesi.de\/wp-content\/uploads\/2025\/10\/Holger-Kirch.png\" class=\"attachment-large size-large wp-image-44448\" alt=\"Support \/ Produktschulungen Holger Kirch\" srcset=\"https:\/\/www.gesi.de\/wp-content\/uploads\/2025\/10\/Holger-Kirch.png 500w, https:\/\/www.gesi.de\/wp-content\/uploads\/2025\/10\/Holger-Kirch-300x300.png 300w, https:\/\/www.gesi.de\/wp-content\/uploads\/2025\/10\/Holger-Kirch-150x150.png 150w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ce0e88 elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-text-editor\" data-id=\"2ce0e88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<br><strong>HOLGER KIRCH<\/strong>\n<br>Support\/Product training\n<br>GeSi Software GmbH\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f6e1b96 e-flex e-con-boxed elementor-repeater-item-default_padding elementor-repeater-item-none elementor-repeater-item-none_hover e-con e-child\" data-id=\"f6e1b96\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ang_container_spacing_size&quot;:&quot;default_padding&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dad725e eael-gravity-form-button-custom elementor-repeater-item-none elementor-repeater-item-none_hover elementor-widget elementor-widget-eael-gravity-form\" data-id=\"dad725e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-gravity-form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"eael-contact-form eael-gravity-form eael-contact-form-align-default\">\n\t\t        <script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in 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gfield_required_asterisk\">*<\/span>&quot; indicates required fields<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_11' id='gform_11'  action='\/en\/wp-json\/wp\/v2\/pages\/33179#gf_11' data-formid='11' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_11' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_11_29\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_29'><span class='gform-field-label__text'>Company<\/span><\/label><div class='ginput_container'><input name='input_29' id='input_11_29' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_11_29'>This field is for validation purposes and should be left unchanged.<\/div><\/div><fieldset id=\"field_11_24\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--input-type-checkbox gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gfield--choice-align-vertical\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' ><span class='gform-field-label__text'>Which product is it about?<\/span><\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_11_24'><div class='gchoice gchoice_11_24_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_24.1' type='checkbox'  value='SDB-Profi'  id='choice_11_24_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_11_24_1' id='label_11_24_1' class='gform-field-label gform-field-label--type-inline'>SDB-Profi<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_11_24_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_24.2' type='checkbox'  value='GefStoff-Profi'  id='choice_11_24_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_11_24_2' id='label_11_24_2' class='gform-field-label gform-field-label--type-inline'>GefStoff-Profi<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_11_24_3'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_24.3' type='checkbox'  value='FaSi-Profi'  id='choice_11_24_3'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_11_24_3' id='label_11_24_3' class='gform-field-label gform-field-label--type-inline'>FaSi-Profi<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><fieldset id=\"field_11_15\" class=\"gfield gfield--type-name gfield--input-type-name gfield_contains_required field_sublabel_hidden_label gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' ><span class='gform-field-label__text'>Name<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_11_15'>\n                            \n                            <span id='input_11_15_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_15.3' id='input_11_15_3' value=''   aria-required='true'   placeholder='First name*'  \/>\n                                                    <label for='input_11_15_3' class='gform-field-label gform-field-label--type-sub hidden_sub_label screen-reader-text'>First<\/label>\n                                                <\/span>\n                            \n                            <span id='input_11_15_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_15.6' id='input_11_15_6' value=''   aria-required='true'   placeholder='Surname*'  \/>\n                                                    <label for='input_11_15_6' class='gform-field-label gform-field-label--type-sub hidden_sub_label screen-reader-text'>Last<\/label>\n                                                <\/span>\n                            \n                        <\/div><\/fieldset><div id=\"field_11_3\" class=\"gfield gfield--type-email gfield--input-type-email gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_3'><span class='gform-field-label__text'>e-mail<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_3' id='input_11_3' type='email' value='' class='large'   placeholder='e-mail*' aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_11_18\" class=\"gfield gfield--type-text gfield--input-type-text field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_11_18'><span class='gform-field-label__text'>Company<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_18' id='input_11_18' type='text' value='' class='large'    placeholder='Company'  aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_11_13\" class=\"gfield gfield--type-textarea 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